Effective Date: 1 January 2025 | Last Updated: March 2026
Aidhunik Australia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following personal information when you interact with us:
- Identity data: name, business name
- Contact data: email address, phone number, postal address
- Enquiry data: the service you are interested in, your project requirements
- Technical data: IP address, browser type, pages visited (via server logs)
We do not collect sensitive information (health, financial, or biometric data) unless required for a specific project.
2. How We Collect Your Information
- Directly from you via our contact form, email, or WhatsApp
- Automatically via web server logs and cookies
3. How We Use Your Information
- To respond to your enquiry and provide you with a quote
- To deliver website development services you have engaged us for
- To communicate project updates and milestones
- To send occasional service announcements (you may opt out at any time)
- To comply with our legal obligations
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Our development team (based in India) solely for delivering your project
- Third-party service providers such as hosting companies, payment processors, and communication tools — all bound by appropriate confidentiality obligations
- Government authorities if required by law
5. Cookies
Our website uses minimal cookies for technical operation (e.g., session management). We do not use third-party advertising cookies. You may disable cookies in your browser settings, though some features may not function correctly.
6. Data Storage and Security
Your information is stored on secure servers. We use industry-standard security measures (TLS encryption, access controls) to protect your data from unauthorised access, disclosure, or loss.
While we take reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security.
7. Retention of Data
We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law — typically no longer than 7 years for business records.
8. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
9. Cross-Border Data Transfer
Your project data may be processed by our team in India. We ensure our Indian team operates under equivalent privacy obligations consistent with Australian Privacy Principles.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be published on this page with an updated effective date.
11. Contact Us
For privacy enquiries or to exercise your rights, contact us at:
Email: hi@aidhunik.com
Or use our contact form.